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Switch Point Advisory

Privacy Policy

Last Updated: November 19, 2025

1. Introduction

Welcome to the Privacy Policy of MR Global Solutions trading as Switch Point Advisory ("we," "us," or "our").

We respect your privacy and are committed to protecting your personal data. This policy explains how we look after your personal data when you visit our website www.switchpointadvisory.com (the "Website") or engage our services, and tells you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Controller: MR Global Solutions is the controller and responsible for your personal data.

Contact Details:

If you have any questions about this privacy policy or our privacy practices, please contact us at:

  • Email: info@switchpointadvisory.com

Registered Address:
Ground Floor Office, New Inn House, Yard 94,
Highgate, Kendal, LA9 4HE, United Kingdom

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: First name, last name, username, or similar identifier.
  • Contact Data: Billing address, email address, and telephone number.
  • Financial Data: Payment details (e.g., transaction history). Note: We do not store your full credit/debit card details. All payment transactions are processed securely by our third-party payment processor, Stripe.
  • Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and location.
  • Profile Data: Your career history, "stuck" points, goals, and other information you provide in our pre-session questionnaires or during sessions.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: To register you as a new client and deliver the services you have purchased (e.g., "The Quick Consult" or "The Founder's Launchpad").
  • Legitimate Interests: To manage our relationship with you, ask for feedback, or improve our website and services.
  • Legal Obligation: To comply with a legal or regulatory obligation (e.g., tax reporting).

5. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in Section 4:

  • Service Providers: Third parties who provide IT and system administration services (e.g., website hosting, email services).
  • Professional Advisers: Lawyers, bankers, auditors, and insurers.
  • Payment Processors: We use Stripe to process payments. You can view their privacy policy on their website.
  • Regulatory Bodies: HM Revenue & Customs, regulators, and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

As we operate globally and use international service providers (like Stripe), your data may be transferred to, and stored at, a destination outside the United Kingdom. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented (such as Standard Contractual Clauses).

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at the email provided in Section 2.

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications (e.g., LinkedIn). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.